Terms of Service For user
TAREEKH PE TAREEKH
TERMS & CONDITIONS FOR USERS
Website: https://tareekhpetareekh.com/
Support Email: support@tareekhpetareekh.com
Owned & Operated By
Ram Shree Legal Services Limited
PART – 1
INTRODUCTION
Welcome to Tareekh Pe Tareekh, an AI Integrated Legal Technology Platform owned and operated by Ram Shree Legal Services Limited ("Company", "Platform", "We", "Us", or "Our").
These Terms & Conditions ("Terms") govern your access to and use of the Platform, including its website, mobile application, software, APIs, Artificial Intelligence ("AI") services, communication systems, payment facilities, customer support services and all related digital products and services made available through https://tareekhpetareekh.com/.
These Terms constitute a legally binding agreement between the User and Ram Shree Legal Services Limited.
By creating an account, accessing the Platform, browsing any page, using any AI-enabled feature, communicating with an Advocate, uploading documents, booking consultations, making payments or otherwise using any service available through the Platform, the User confirms that he/she has read, understood and agreed to these Terms.
If the User does not agree with any provision of these Terms, the User must immediately discontinue the use of the Platform.
These Terms shall always be read together with:
Privacy Policy
Legal Disclaimer
AI Usage Policy
Refund & Cancellation Policy
Cookie Policy
Community Guidelines
Payment Policy
Grievance Redressal Policy
Responsible AI Policy
Any other policy published on https://tareekhpetareekh.com/
In case of any inconsistency, mandatory provisions of applicable Indian law shall prevail.
1. DEFINITIONS
Unless the context otherwise requires, the following expressions shall have the meanings assigned below.
1.1 Platform
"Platform" means the website https://tareekhpetareekh.com/, mobile applications, Artificial Intelligence systems, APIs, software, communication channels, digital infrastructure and all related services operated under the brand Tareekh Pe Tareekh.
1.2 Company
"Company" means Ram Shree Legal Services Limited, including its successors, assigns, subsidiaries, affiliates and authorised representatives.
1.3 User
"User" means any individual, company, LLP, partnership firm, trust, institution, NGO, society or any other legal entity accessing or using the Platform.
1.4 Advocate
"Advocate" means an individual duly enrolled with a State Bar Council and entitled to practise law under the Advocates Act, 1961.
1.5 AI Services
"AI Services" means Artificial Intelligence powered services made available by the Platform, including but not limited to:
AI Legal Assistant
AI Chat Assistant
AI Voice Assistant
AI Search
AI Document Drafting Assistance
AI Legal Research
AI Translation
AI OCR
AI Document Review Assistance
AI Smart Recommendations
AI Workflow Automation
AI Analytics
AI Case Timeline Assistance
AI Notifications
AI Learning Tools
1.6 Legal Services
Legal Services mean professional legal services rendered independently by an Advocate and may include:
Legal Consultation
Legal Opinion
Legal Drafting
Legal Notice
Agreement Drafting
Petition Drafting
Arbitration Assistance
Documentation
Court Representation
Compliance Advisory
Corporate Legal Services
The Company itself does not render Legal Services.
1.7 Consultation
Consultation includes:
Physical Consultation
Audio Consultation
Video Consultation
Chat Consultation
Scheduled Consultation
Instant Consultation
Advocate on Call
1.8 Content
Content means all information uploaded or exchanged through the Platform including:
Documents
Images
Audio
Video
Chat Messages
Emails
Legal Drafts
AI Generated Content
User Generated Content
Advocate Generated Content
Metadata
1.9 Applicable Law
Applicable Law includes all laws applicable in India including:
Advocates Act, 1961
Bar Council of India Rules
Information Technology Act, 2000
Digital Personal Data Protection Act, 2023
Consumer Protection Act
Indian Contract Act
Goods & Services Tax Laws
Information Technology Rules
Any other applicable Central or State legislation.
2. ACCEPTANCE OF TERMS
By using the Platform, the User irrevocably agrees to be legally bound by these Terms.
The User further confirms that:
the User has read these Terms carefully;
the User understands these Terms;
the User voluntarily accepts these Terms;
the User possesses the legal capacity to enter into a binding contract;
the User shall comply with all applicable laws while using the Platform.
Electronic acceptance of these Terms shall have the same legal effect as a handwritten signature.
The Company may revise these Terms from time to time.
Continued use of the Platform after publication of revised Terms shall constitute acceptance of such revised Terms.
3. ELIGIBILITY
The Platform may be used only by persons who are legally competent to enter into contracts under applicable Indian law.
By using the Platform, the User represents and warrants that:
the User is at least 18 years of age, or is using the Platform through a lawful guardian where legally permissible;
the User has the legal authority to enter into these Terms;
the User is not prohibited by any law from using the Platform;
all information provided by the User is accurate, complete and up to date.
The Company reserves the right to suspend or terminate access if it reasonably believes that any eligibility requirement is not satisfied.
4. USER REGISTRATION
Certain features of the Platform require registration.
To register, the User may be required to provide:
Full Name
Mobile Number
Email Address
Date of Birth (where applicable)
Address
Identity Information (where required)
Business Details (if applicable)
GST Details (if applicable)
Other information reasonably required for providing services.
The User agrees to:
provide true and accurate information;
promptly update any change in details;
not create multiple fraudulent accounts;
not impersonate any other person or entity.
The Company may verify information submitted by the User and may request additional documentation whenever reasonably necessary.
Registration on the Platform does not guarantee availability of any Advocate or legal service.
5. ACCOUNT SECURITY
The User is solely responsible for maintaining the confidentiality of login credentials, passwords, OTPs and authentication methods.
The User agrees:
not to share login credentials with any third party;
not to permit unauthorised access to the account;
to immediately notify the Company of any suspected unauthorised use;
to log out after each session when using public or shared devices.
The Company shall not be liable for losses arising from the User's failure to protect account credentials.
The Company may implement Multi-Factor Authentication (MFA), OTP verification, biometric authentication or other security measures from time to time.
6. KNOW YOUR CUSTOMER
(KYC)
The Company may require identity verification for compliance, fraud prevention, security or legal purposes.
KYC verification may include:
Mobile Verification
Email Verification
Aadhaar (where lawfully permitted)
PAN
Passport
Driving Licence
Voter ID
GST Registration
Company Registration Documents
Other government-issued identification.
Failure to complete KYC where required may result in restriction, suspension or denial of certain Platform services.
The Company reserves the right to conduct additional verification whenever necessary to protect Users, Advocates or the integrity of the Platform.
7. PLATFORM AVAILABILITY
The Company shall make commercially reasonable efforts to maintain uninterrupted access to the Platform.
However, uninterrupted availability cannot be guaranteed.
The Platform may become temporarily unavailable due to:
Scheduled maintenance;
Emergency maintenance;
Software updates;
AI model upgrades;
Server migration;
Cybersecurity incidents;
Network failures;
Force majeure events;
Government restrictions;
Third-party service failures.
The Company shall not be liable for temporary interruptions beyond its reasonable control.
8. AI INTEGRATED LEGAL TECHNOLOGY PLATFORM
Tareekh Pe Tareekh is an AI Integrated Legal Technology Platform designed to enhance the efficiency, accessibility and convenience of legal services.
The Platform may utilise Artificial Intelligence, Machine Learning, Natural Language Processing, Optical Character Recognition (OCR), Large Language Models (LLMs) and workflow automation technologies to assist Users and Advocates.
AI features may include:
AI Legal Assistant
AI Document Draft Assistance
AI Legal Research Assistance
AI Translation
AI Voice Assistant
AI Smart Search
AI Contract Review Assistance
AI Case Timeline Preparation
AI Reminder Services
AI Workflow Automation
AI-powered Knowledge Base
AI Analytics
AI Smart Notifications
The User acknowledges that AI is intended only as an assistive technology.
AI does not replace a qualified Advocate and shall not be treated as a substitute for professional legal advice.
All AI-generated information, drafts and recommendations should be independently reviewed before being relied upon for any legal, financial or commercial decision.
# 9. NATURE OF THE PLATFORM
Tareekh Pe Tareekh is an **AI Integrated Legal Technology Platform** owned and operated by **Ram Shree Legal Services Limited**. The Platform has been developed to facilitate lawful interaction between Users seeking legal assistance and independent Advocates enrolled with the appropriate State Bar Councils.
The Platform provides digital infrastructure to simplify access to legal services through secure technology. Depending upon availability, the Platform may facilitate:
* Advocate Discovery;
* Advocate on Call;
* Instant Legal Consultation;
* Scheduled Legal Consultation;
* Audio Consultation;
* Video Consultation;
* Chat Consultation;
* Legal Notice Assistance;
* AI-powered Legal Information;
* AI-assisted Document Drafting;
* Agreement Drafting Requests;
* Contract Review Requests;
* Legal Research Assistance;
* Digital Case Management;
* Secure Document Exchange;
* Online Appointment Scheduling;
* Payment Facilitation;
* Consultation Reminders;
* Customer Support;
* AI-powered Workflow Automation; and
* other lawful technology-enabled services introduced from time to time.
The Platform is intended to improve accessibility, efficiency and convenience in obtaining legal services. It does **not** itself practise law or provide legal representation.
Nothing contained on the Platform shall be interpreted as creating an Advocate–Client relationship between the User and **Ram Shree Legal Services Limited**. Any such relationship, where established, shall exist solely between the User and the concerned Advocate.
---
# 10. TECHNOLOGY PLATFORM ONLY
The User expressly acknowledges that the Company operates solely as a technology platform.
The Company provides digital infrastructure, communication tools, payment facilitation, appointment management, AI-enabled workflow tools and customer support for lawful interaction between Users and Advocates.
The Company shall not be construed as:
* a Law Firm;
* an Advocate;
* a Legal Practitioner;
* a Legal Representative;
* a Solicitor;
* a Litigation Agency;
* an Arbitration Institution;
* a Judicial Authority; or
* a Government Agency.
The Company does not:
* provide legal opinions in its own name;
* appear before Courts or Tribunals;
* sign pleadings or legal notices on behalf of Users;
* guarantee legal outcomes; or
* supervise the professional judgment of Advocates.
Nothing in these Terms creates an employer–employee, agency, partnership or joint venture relationship between the Company and any Advocate.
---
# 11. PLATFORM SERVICES
The Platform may provide one or more of the following services:
### 11.1 Advocate Discovery
Users may search or browse Advocates based on available filters such as practice area, city, language, consultation mode and availability.
### 11.2 Appointment Scheduling
Users may request instant or scheduled appointments with Advocates through the Platform.
### 11.3 Audio Consultation
The Platform may facilitate voice-based consultation between Users and Advocates. Availability depends upon Advocate acceptance and technical feasibility.
### 11.4 Video Consultation
The Platform may provide secure video consultation facilities where supported by the Platform and accepted by the Advocate.
### 11.5 Chat Consultation
Users and Advocates may communicate through the Platform's secure messaging system. The Company reserves the right to retain technical logs for security and compliance purposes, subject to applicable law.
### 11.6 Advocate on Call
Where available, the Platform may enable Users to request immediate telephonic or online legal assistance from an available Advocate.
Availability of an Advocate on Call depends upon factors including:
* Advocate availability;
* network connectivity;
* operational hours (where applicable);
* geographical limitations;
* technical issues; and
* other operational constraints.
The Company does not guarantee that an Advocate will always be immediately available.
### 11.7 Legal Notice & Drafting Requests
Users may submit requests for drafting of:
* Legal Notices;
* Agreements;
* Contracts;
* Affidavits;
* Replies;
* Applications;
* Petitions; and
* other lawful legal documents.
Any drafting is the responsibility of the concerned Advocate or authorised professional, as applicable. AI-assisted drafting tools, where available, provide only preliminary assistance and do not replace professional review.
---
# 12. ADVOCATE DISCOVERY
The Platform enables Users to identify and connect with Advocates through search and filtering tools.
Search results may be based on objective operational criteria, including:
* practice area;
* city or region;
* language preference;
* consultation mode;
* Advocate availability;
* user-selected filters; and
* technical or system parameters.
The Company does not intentionally rank or promote Advocates for advertising purposes.
The appearance of an Advocate in search results does not constitute a recommendation, endorsement or guarantee by the Company.
Users are solely responsible for selecting an Advocate based on their own independent assessment.
---
# 13. ADVOCATE ON CALL (EMERGENCY LEGAL ASSISTANCE)
The Platform may offer an "Advocate on Call" feature to facilitate timely access to legal assistance.
This service is intended to assist Users in contacting an available Advocate during situations requiring prompt legal guidance, including, where appropriate:
* police inquiries;
* legal notices;
* commercial disputes;
* cyber incidents;
* family matters;
* property disputes;
* consumer disputes; or
* other legal issues.
The User acknowledges that:
* Advocate availability cannot be guaranteed;
* response times may vary;
* the Platform cannot guarantee uninterrupted communication;
* the service does not guarantee any legal outcome or emergency resolution.
Emergency legal assistance through the Platform does not replace official emergency services, law enforcement agencies or statutory authorities.
---
# 14. AI-ENABLED SERVICES
Tareekh Pe Tareekh integrates Artificial Intelligence to improve efficiency and accessibility of legal services.
AI-enabled services may include:
* AI Legal Assistant;
* AI Chat Assistant;
* AI Voice Assistant;
* AI Document Draft Assistance;
* AI Legal Research Assistance;
* AI Contract Review Support;
* AI Translation;
* AI OCR & Document Reading;
* AI Case Timeline Preparation;
* AI Workflow Automation;
* AI Smart Search;
* AI Notifications; and
* other AI-powered features introduced from time to time.
AI is provided solely as an assistive technology.
AI-generated responses, summaries, recommendations or draft documents are intended for informational and workflow purposes only.
Users must independently verify AI-generated content before relying upon it.
Where legal advice or legal representation is required, Users should consult a qualified Advocate.
The Company reserves the right to update, suspend or discontinue AI features without prior notice.
---
# 15. SERVICE AVAILABILITY
The Company shall make commercially reasonable efforts to provide reliable Platform services.
However, certain services may be unavailable, delayed or interrupted due to:
* scheduled maintenance;
* software updates;
* AI model upgrades;
* server maintenance;
* payment gateway failures;
* internet disruptions;
* third-party service outages;
* cyber security incidents;
* force majeure events; or
* regulatory or governmental actions.
The Company shall not be liable for temporary interruptions beyond its reasonable control.
Users acknowledge that access to Platform services depends upon the availability of internet connectivity, compatible devices and third-party service providers.
# 16. USER OBLIGATIONS
Every User agrees to use the Platform responsibly, ethically and strictly in accordance with applicable Indian laws, these Terms, the Privacy Policy, Disclaimer and all other Platform policies.
The User agrees that he/she shall:
* provide complete, true and accurate information;
* use the Platform only for lawful purposes;
* cooperate with Advocates during consultations;
* promptly provide documents and information reasonably required for legal assistance;
* comply with all applicable laws, regulations and judicial directions;
* maintain respectful behaviour while interacting with Advocates, Company representatives and other Users.
The User shall not use the Platform for any purpose that is illegal, fraudulent, abusive or contrary to public policy.
The User acknowledges that any misuse of the Platform may result in suspension or permanent termination of the User Account.
---
# 17. ACCURACY OF INFORMATION
The User represents and warrants that all information, documents and declarations submitted through the Platform are true, complete, accurate and not misleading.
The User shall immediately update any change relating to:
* name;
* address;
* contact information;
* email address;
* mobile number;
* company details;
* authorised representative;
* GST details (where applicable);
* identity documents; or
* any other material information.
The Company and the concerned Advocate shall be entitled to rely upon the information provided by the User unless they have reasonable grounds to believe otherwise.
The Company shall not be liable for any loss arising from incorrect, incomplete or outdated information supplied by the User.
---
# 18. USER CONDUCT
The Platform is intended to provide a safe, respectful and professional environment.
Accordingly, every User agrees that he/she shall not:
* threaten, abuse or harass any Advocate, User or Company representative;
* use offensive, obscene or defamatory language;
* impersonate another person;
* create fake identities or fake legal disputes;
* attempt to influence legal advice through coercion or intimidation;
* misuse emergency legal assistance;
* interfere with consultations;
* intentionally disrupt Platform operations;
* upload malicious software or harmful code;
* violate any applicable law.
Users are expected to maintain professionalism throughout all communications conducted through the Platform.
---
# 19. DOCUMENT UPLOAD & CASE INFORMATION
The Platform may permit Users to upload documents for consultation, drafting, review or case management.
Documents may include:
* identity documents;
* agreements;
* notices;
* contracts;
* pleadings;
* court orders;
* FIRs;
* charge sheets;
* affidavits;
* property records;
* financial records;
* business documents;
* photographs;
* audio recordings;
* video files;
* any other lawful material relevant to the legal matter.
The User represents that:
* the User has lawful authority to upload such documents;
* the documents are genuine and not forged;
* uploading the documents does not violate the rights of any third party.
The Company reserves the right to reject, suspend or remove documents that appear unlawful, fraudulent, malicious or inconsistent with Platform policies.
---
# 20. AI USAGE RULES
The Platform incorporates Artificial Intelligence to improve efficiency and assist Users and Advocates.
The User acknowledges and agrees that:
* AI is an assistive technology only;
* AI is not an Advocate;
* AI does not establish an Advocate–Client relationship;
* AI-generated information may contain limitations, inaccuracies or outdated references;
* AI-generated drafts require human review before legal use.
The User shall not:
* rely solely on AI-generated legal content without independent verification;
* use AI services for unlawful purposes;
* attempt to manipulate AI systems;
* upload malicious prompts intended to compromise AI functionality;
* use AI to generate forged evidence or misleading legal documents.
The Company may suspend access to AI features where misuse is detected.
---
# 21. PROHIBITED ACTIVITIES
Without limiting any other restriction contained in these Terms, the User shall not:
* submit false complaints;
* upload forged or fabricated documents;
* commit identity theft;
* misuse payment instruments;
* interfere with Platform security;
* reverse engineer Platform software;
* scrape or extract Platform data without authorisation;
* copy Advocate databases;
* infringe intellectual property rights;
* conduct phishing or cyber attacks;
* distribute malware or ransomware;
* circumvent security controls;
* engage in money laundering or terrorist financing;
* use bots or automated scripts without permission;
* attempt unauthorised access to Platform systems.
Any violation may result in immediate suspension, legal action and reporting to competent authorities.
---
# 22. FRAUD PREVENTION & SECURITY
The Company may implement fraud prevention measures to protect Users, Advocates and the Platform.
Such measures may include:
* identity verification;
* OTP verification;
* device verification;
* AI-assisted fraud detection;
* suspicious transaction monitoring;
* behavioural analytics;
* duplicate account detection;
* payment verification;
* document verification;
* cyber security monitoring.
The Company reserves the right to temporarily suspend any account or transaction pending verification where suspicious activity is detected.
The User agrees to cooperate with any reasonable verification process.
---
# 23. ELECTRONIC COMMUNICATIONS
By registering on the Platform, the User consents to receive electronic communications from the Company and, where applicable, from the concerned Advocate.
Such communications may include:
* OTPs;
* appointment confirmations;
* payment receipts;
* invoices;
* legal service notifications;
* AI-generated workflow alerts;
* reminders;
* account security notifications;
* policy updates;
* newsletters (where consent has been provided);
* customer support responses.
Electronic communications may be delivered through:
* email;
* SMS;
* WhatsApp (where available);
* in-app notifications;
* push notifications;
* voice calls (where required);
* other lawful electronic communication channels.
The User is responsible for maintaining valid and up-to-date contact information.
Failure to receive communications due to incorrect contact details shall not affect the validity of any notice or transaction.
---
# 24. COMMUNITY GUIDELINES
To maintain a safe, ethical and professional legal ecosystem, every User agrees to:
* treat Advocates and other Users with dignity and respect;
* avoid abusive or discriminatory behaviour;
* refrain from sharing misleading legal information;
* respect confidentiality of consultations;
* comply with Platform moderation policies;
* avoid misuse of reviews and ratings;
* use AI tools responsibly;
* refrain from uploading illegal, offensive or copyrighted material without lawful authority.
The Company may remove any content or restrict access where it reasonably believes that such content violates these Community Guidelines or applicable law.
Repeated violations may result in permanent account termination.
---
# 25. USER ACKNOWLEDGEMENT
The User acknowledges and agrees that:
* the Platform is an AI Integrated Legal Technology Platform operated by Ram Shree Legal Services Limited;
* the Company is a technology facilitator and not a law firm;
* legal services are independently rendered by Advocates;
* AI services are intended only to assist and do not replace professional legal advice;
* the User is responsible for decisions taken based on legal advice or AI-generated information after appropriate review;
* continued use of the Platform constitutes acceptance of these Terms and any future amendments published on **https://tareekhpetareekh.com/**.
# 26. CONSULTATION FEES
The Platform enables Users to connect with independent Advocates for obtaining legal consultation and related legal services.
Consultation Fees displayed on the Platform may vary depending upon various factors, including but not limited to:
* Nature of Legal Matter
* Practice Area
* Consultation Mode
* Consultation Duration
* Urgency
* Advocate Availability
* Specialisation
* Time Slot
* Additional Services Requested
The consultation fee displayed before confirmation shall ordinarily be considered the applicable fee for that booking unless otherwise communicated.
The User acknowledges that payment of consultation fees does not guarantee any particular legal outcome, legal opinion or judicial relief.
---
# 27. PLATFORM SERVICE CHARGES
Ram Shree Legal Services Limited may charge separate Platform Service Charges for providing technology-enabled services through **https://tareekhpetareekh.com/**.
Platform Service Charges may include charges relating to:
* Digital Platform Access
* AI Services
* Appointment Management
* Communication Infrastructure
* Payment Processing
* Customer Support
* Digital Workflow Management
* Secure Document Exchange
* System Maintenance
* Technology Infrastructure
* Other operational services.
Platform Service Charges are independent of the professional fees charged by the concerned Advocate.
The Company reserves the right to revise Platform Service Charges at any time.
Any revised charges shall become effective after publication on the Platform.
---
# 28. PAYMENT METHODS
The Platform may accept payments through authorised payment channels including:
* UPI
* Net Banking
* Credit Cards
* Debit Cards
* Digital Wallets
* Bank Transfer
* Payment Links
* Other RBI-compliant payment methods.
Payments shall be processed through authorised payment gateway service providers.
The Company does not store Users' complete card credentials, PINs or internet banking passwords.
Users are responsible for ensuring that the payment instrument used belongs to them or is lawfully authorised.
---
# 29. PAYMENT FACILITATION
Ram Shree Legal Services Limited acts as a technology-enabled payment facilitator for transactions conducted through the Platform.
The Platform may collect payments from Users and facilitate settlement in accordance with the Platform's operational model.
The Company may collect:
* Advocate Consultation Fees;
* Platform Service Charges;
* Documentation Charges (if applicable);
* AI Service Charges (where applicable);
* Convenience Charges (where applicable);
* Payment Gateway Charges (where applicable);
* Government Taxes including GST.
Collection of payment through the Platform shall not create any partnership, agency or employment relationship between the Company and any Advocate.
The Company reserves the right to suspend, delay or refuse any payment where fraud, chargeback abuse, suspicious activity or legal restrictions are identified.
---
# 30. GOODS AND SERVICES TAX (GST)
All applicable taxes shall be charged strictly in accordance with the prevailing laws of India.
Where required under applicable GST laws:
* GST may be charged on Platform Service Charges;
* GST may be charged on taxable services;
* applicable invoices shall be issued in accordance with law;
* Users shall provide accurate GST details, if claiming any eligible business input.
The User acknowledges that tax treatment may differ depending upon:
* nature of services;
* applicable GST provisions;
* Government notifications;
* judicial interpretations; and
* future amendments in tax laws.
The Company reserves the right to modify billing practices whenever required to comply with applicable tax legislation.
---
# 31. FAILED TRANSACTIONS
Occasionally payments may fail due to:
* banking errors;
* network failures;
* payment gateway interruptions;
* insufficient balance;
* authentication failure;
* technical issues beyond reasonable control.
Where payment has failed but funds have been debited, Users should first contact their bank or payment service provider.
The Company shall provide reasonable assistance in resolving payment-related issues.
However, final settlement timelines may depend upon the concerned bank or payment gateway.
---
# 32. REFUND & CANCELLATION
Refunds and cancellations shall be governed by the Platform's Refund & Cancellation Policy.
Refunds may be considered where applicable, including circumstances such as:
* duplicate payment;
* payment processing error;
* unsuccessful transaction where money has been debited but service was not initiated;
* cancellation by the Platform (where applicable).
Refunds shall ordinarily be processed to the original payment method, subject to applicable banking timelines and verification requirements.
No refund shall automatically arise merely because the User is dissatisfied with the legal opinion rendered by an independent Advocate, unless specifically provided under the applicable Refund Policy or required by law.
---
# 33. BILLING & TAX INVOICES
The Platform may generate electronic invoices, receipts or payment acknowledgements for transactions completed through **https://tareekhpetareekh.com/**.
Invoices may contain, where applicable:
* Invoice Number
* Transaction Reference
* Date & Time
* Description of Services
* Consultation Fees
* Platform Service Charges
* Taxes
* Payment Status
* User Details
* Other legally required particulars.
Users shall carefully verify invoice details and promptly notify the Company of any billing discrepancy.
---
# 34. BILLING DISPUTES
If a User believes that an invoice or payment contains an error, the User should notify the Company without unreasonable delay.
Users may contact:
**Support Email:** [support@tareekhpetareekh.com](mailto:support@tareekhpetareekh.com)
The Company shall make reasonable efforts to investigate genuine billing disputes.
Submission of a billing dispute shall not automatically suspend the User's obligation to pay undisputed amounts.
---
# 35. FUTURE WALLET & CREDIT FEATURES
The Platform may introduce, modify or discontinue digital wallet, prepaid balance, promotional credits, reward points, referral credits or similar payment features in the future.
Such features, if introduced, shall be governed by separate policies published on the Platform.
Unless expressly stated otherwise:
* wallet balances shall not constitute bank deposits;
* promotional credits shall not be redeemable for cash;
* expiry conditions may apply;
* misuse may result in forfeiture.
---
# 36. SETTLEMENT & PLATFORM OPERATIONS
The User acknowledges that internal settlement arrangements between the Company and the concerned Advocate are confidential business arrangements and do not affect the User's contractual obligations under these Terms.
The Company may deduct applicable:
* Platform Charges;
* Payment Processing Charges;
* Taxes;
* Statutory Deductions; or
* Other lawful deductions,
before settling amounts in accordance with the Platform's operating model and applicable law.
Users shall have no right to interfere with or demand disclosure of confidential commercial arrangements between the Company and Advocates, except where disclosure is required under applicable law.
---
# 37. PRICE CHANGES
The Company reserves the right to revise:
* Consultation Fees (where displayed by the Platform);
* Platform Charges;
* AI Service Charges;
* Convenience Fees;
* Subscription Plans (if introduced);
* Promotional Offers;
* Service Packages.
Price revisions shall apply prospectively and shall not ordinarily affect transactions already confirmed, unless required by law or due to obvious pricing errors.
---
# 38. PAYMENT SECURITY
The Company adopts commercially reasonable security measures to protect payment-related transactions.
However, Users acknowledge that electronic payment systems involve inherent technological risks.
Users agree to:
* keep payment credentials confidential;
* use secure internet connections;
* avoid sharing OTPs or passwords;
* immediately report suspected unauthorised transactions.
The Company shall not be liable for losses arising from the User's own negligence, phishing, credential sharing or compromise of devices beyond the Company's reasonable control.
# 39. INDEPENDENT ADVOCATES
Tareekh Pe Tareekh is an AI Integrated Legal Technology Platform operated by **Ram Shree Legal Services Limited**.
The Platform facilitates communication between Users and independent Advocates.
Every Advocate registered on the Platform is an independent legal professional enrolled with the appropriate State Bar Council and practices law independently in accordance with the Advocates Act, 1961 and the Bar Council of India Rules.
The Company is **not**:
* a Law Firm;
* an Advocate;
* a Legal Practitioner;
* a Litigation Agency;
* an Attorney;
* a Solicitor;
* an Employer of the Advocate.
Nothing contained on the Platform shall create any employer-employee, partnership, principal-agent or joint venture relationship between the Company and any Advocate.
The User acknowledges that any legal advice, legal opinion, drafting, representation or professional service is provided solely by the concerned Advocate.
The Company merely provides technology infrastructure for facilitating communication and payment processing.
---
# 40. NO ADVERTISEMENT OR SOLICITATION
The Platform has been developed in compliance with applicable professional ethics governing Advocates.
Nothing contained on the Platform shall be interpreted as:
* advertising any Advocate;
* canvassing legal work;
* solicitation of clients;
* promoting individual Advocates;
* guaranteeing legal success;
* assuring favourable judicial outcomes;
* influencing Users to engage a particular Advocate.
The Company does not market or promote Advocates as "Best Lawyer", "Top Advocate", "Guaranteed Success", "Highest Success Rate", "No.1 Advocate" or by any similar promotional expression prohibited under applicable law.
Display of Advocate information is solely for operational and identification purposes.
Users shall independently evaluate and select the Advocate they consider appropriate.
---
# 41. NO RANKING POLICY
The Company follows a neutral and transparent listing policy.
Advocate listings may be displayed based upon objective operational parameters including:
* Practice Area;
* Language Preference;
* City or Location;
* Consultation Availability;
* User-selected Filters;
* Consultation Mode;
* Technical Performance;
* Platform Availability.
The Platform shall not intentionally manipulate search results to favour any Advocate for commercial promotion.
No listing position shall be interpreted as:
* recommendation;
* endorsement;
* certification;
* guarantee of competence;
* professional superiority.
---
# 42. ADVOCATE PROFILES
The Platform may display Advocate Profiles containing information voluntarily provided by the Advocate including:
* Name;
* Enrollment Number;
* State Bar Council;
* Practice Areas;
* Languages;
* Experience;
* Educational Qualifications;
* Office Address (where provided);
* Consultation Modes;
* Availability.
The Company expects Advocates to maintain accurate and updated profile information.
However, Users acknowledge that the Company cannot independently verify every statement contained in Advocate Profiles.
Users should independently verify any information considered material before engaging an Advocate.
The Company reserves the right to modify, suspend or remove any Advocate Profile where inaccurate information, regulatory concerns or policy violations are identified.
---
# 43. USER REVIEWS & RATINGS
The Platform may permit Users to submit ratings, reviews and feedback.
Reviews represent the personal opinion of the concerned User.
They do not constitute:
* professional certification;
* legal recommendation;
* quality guarantee;
* prediction of future performance;
* endorsement by the Company.
The Company reserves the right to moderate, edit or remove any review that:
* is false;
* defamatory;
* abusive;
* misleading;
* obscene;
* promotional;
* unlawful;
* violates applicable law or Platform policies.
Users shall not manipulate the review system by posting fake reviews or attempting to influence ratings.
---
# 44. NO GUARANTEE OF LEGAL OUTCOME
The User acknowledges that legal proceedings are inherently uncertain.
Neither the Company nor any Advocate guarantees:
* Bail;
* Anticipatory Bail;
* Acquittal;
* Conviction;
* Stay Orders;
* Injunctions;
* Divorce Decree;
* Settlement;
* Compensation;
* Recovery of Money;
* Registration of FIR;
* Court Orders;
* Tribunal Decisions;
* Success in Litigation.
Every legal matter depends upon:
* applicable law;
* facts;
* documentary evidence;
* witness testimony;
* judicial interpretation;
* conduct of parties;
* discretion of competent authorities.
Users agree that no statement made on the Platform shall be interpreted as a guarantee of legal success.
---
# 45. CONFIDENTIALITY
The Company recognises the confidential nature of legal matters.
Reasonable administrative, technical and organisational safeguards are implemented to protect User information.
Users and Advocates shall maintain confidentiality regarding:
* legal advice;
* case documents;
* personal information;
* commercial information;
* privileged communications.
The Company may disclose information only:
* where required by law;
* pursuant to Court Orders;
* upon lawful requests of Government Authorities;
* for fraud prevention;
* for cyber security purposes;
* to comply with statutory obligations.
Nothing in these Terms creates any waiver of legal professional privilege available under applicable law.
---
# 46. PRIVACY & DATA PROTECTION
The Platform processes personal information in accordance with its Privacy Policy and applicable Indian laws including the Digital Personal Data Protection Act, 2023.
The Company may collect:
* name;
* mobile number;
* email address;
* address;
* uploaded documents;
* payment information;
* communication logs;
* technical information;
* device information;
* AI interaction history;
* usage analytics.
Such information may be used for:
* providing Platform Services;
* improving user experience;
* fraud prevention;
* customer support;
* regulatory compliance;
* AI model improvement (subject to applicable law and Platform policies).
The Company shall implement commercially reasonable safeguards for protecting User information.
---
# 47. AI DATA PROCESSING
The Platform integrates Artificial Intelligence to improve operational efficiency.
Users acknowledge that AI-enabled features may process:
* chat conversations;
* uploaded documents;
* voice inputs;
* AI prompts;
* legal questions;
* document metadata;
* workflow information.
AI processing is intended solely for lawful operational purposes.
The Company shall not intentionally use confidential legal information for unlawful commercial exploitation.
Users should avoid uploading information which they are not legally authorised to disclose.
AI-generated responses are intended solely for informational assistance and shall not replace independent legal advice.
---
# 48. RESPONSIBLE AI USE
Users agree that AI features shall be used responsibly and lawfully.
Users shall not use AI services for:
* generating forged legal documents;
* creating fabricated evidence;
* impersonation;
* cyber offences;
* spreading misinformation;
* harassment;
* unlawful surveillance;
* violation of intellectual property rights;
* activities prohibited under Indian law.
The Company reserves the right to suspend AI access where misuse is detected.
---
# 49. USER ACKNOWLEDGEMENT
By continuing to use the Platform, every User acknowledges that:
* Tareekh Pe Tareekh is an AI Integrated Legal Technology Platform.
* Ram Shree Legal Services Limited is a technology company.
* The Platform itself does not practise law.
* Legal Services are independently rendered by Advocates.
* AI is an assistive technology only.
* Users remain responsible for decisions taken after obtaining legal advice.
* Continued use of the Platform constitutes acceptance of these Terms and future amendments published on **https://tareekhpetareekh.com/**.
# 50. INTELLECTUAL PROPERTY RIGHTS
All intellectual property rights relating to the Platform are owned by or lawfully licensed to **Ram Shree Legal Services Limited**.
This includes, but is not limited to:
* Tareekh Pe Tareekh Brand
* Logo
* Trademark
* Domain Name
* Website
* Mobile Application
* Software
* Source Code
* APIs
* AI Systems
* AI Prompts
* AI Workflows
* UI/UX Design
* Graphics
* Icons
* Images
* Videos
* Databases
* Documentation
* Training Materials
* Legal Templates
* Knowledge Base
* Digital Content
Nothing contained on the Platform transfers ownership of any intellectual property to the User.
Users receive only a limited, revocable, non-exclusive, non-transferable licence to use the Platform strictly in accordance with these Terms.
---
# 51. COPYRIGHT POLICY
All content published on the Platform is protected under applicable copyright laws.
Users shall not:
* copy;
* reproduce;
* publish;
* distribute;
* sell;
* modify;
* translate;
* scrape;
* reverse engineer;
* commercially exploit;
* create derivative works
without prior written permission of the Company.
Uploading content to the Platform does not transfer ownership to the Company; however, the User grants the Company a limited licence to host, process, store and display such content solely for operating the Platform and providing the requested services.
---
# 52. TRADEMARKS
"Tareekh Pe Tareekh", its logos, slogans, graphics and other distinctive brand elements are valuable intellectual property of **Ram Shree Legal Services Limited** or its licensors.
No User may use these marks:
* for commercial purposes;
* in advertisements;
* in domain names;
* on social media;
* in promotional material;
* in any manner that creates confusion regarding ownership or affiliation,
without prior written consent.
---
# 53. AI INTELLECTUAL PROPERTY
The Company's AI architecture, AI workflows, prompt engineering, proprietary automation processes, system integrations and AI-assisted tools are protected intellectual property.
Users shall not:
* copy AI prompts;
* train competing AI models using Platform content without authorisation;
* scrape AI outputs in bulk;
* attempt model extraction;
* reverse engineer AI systems;
* bypass technical protection measures.
Nothing in these Terms grants any ownership rights over the Company's AI technologies.
---
# 54. THIRD-PARTY SERVICES
The Platform may integrate with third-party service providers, including but not limited to:
* Payment Gateways;
* Cloud Infrastructure Providers;
* AI Service Providers;
* SMS Gateways;
* Email Service Providers;
* Video Conferencing Providers;
* Mapping Services;
* Analytics Providers;
* Identity Verification Providers.
The Company is not responsible for the independent acts, omissions or service interruptions of such third-party providers.
Use of third-party services may also be subject to their own terms and privacy policies.
---
# 55. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, Ram Shree Legal Services Limited shall not be liable for:
* legal advice rendered by any Advocate;
* judicial decisions;
* delay in court proceedings;
* incorrect or incomplete information supplied by Users;
* AI-generated inaccuracies;
* payment gateway failures;
* internet interruptions;
* cyber attacks beyond reasonable control;
* force majeure events;
* loss of profits;
* indirect, incidental, punitive or consequential damages.
The Company's total liability, if any, arising out of the use of the Platform shall not exceed the amount of Platform Service Charges actually received by the Company from the User for the specific transaction giving rise to the claim, unless otherwise required by applicable law.
---
# 56. INDEMNITY
The User agrees to indemnify, defend and hold harmless Ram Shree Legal Services Limited, its directors, officers, employees, consultants, affiliates, licensors and service providers against any claims, actions, liabilities, losses, penalties, damages, costs or expenses arising out of:
* breach of these Terms;
* violation of applicable law;
* misuse of the Platform;
* misuse of AI services;
* infringement of third-party rights;
* false information supplied by the User;
* unauthorised use of another person's identity;
* unlawful upload of documents or content.
This obligation shall survive termination of the User Account.
---
# 57. SUSPENSION & TERMINATION
The Company may suspend, restrict or permanently terminate a User Account where it reasonably believes that:
* these Terms have been violated;
* fraudulent activity is suspected;
* identity verification has failed;
* unlawful conduct has occurred;
* payment fraud is detected;
* cyber security threats exist;
* false documents have been uploaded;
* the Platform has been misused.
The Company may preserve account records where required under applicable law.
Termination of an account shall not affect rights or obligations that have already accrued.
---
# 58. FORCE MAJEURE
The Company shall not be liable for any delay or failure in performance caused by events beyond its reasonable control, including:
* natural disasters;
* floods;
* earthquakes;
* fire;
* epidemic or pandemic;
* war;
* terrorism;
* riots;
* strikes;
* internet outages;
* cyber attacks;
* power failures;
* governmental actions;
* judicial restrictions;
* telecommunications failures.
Performance shall resume as soon as reasonably practicable after the relevant event ceases.
---
# 59. GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of India.
Users agree that all matters relating to the Platform shall be subject to applicable Indian laws, including the Advocates Act, 1961, Information Technology Act, 2000, Digital Personal Data Protection Act, 2023, Consumer Protection laws and applicable tax laws.
---
# 60. DISPUTE RESOLUTION & ARBITRATION
The Company encourages Users to first contact Customer Support for amicable resolution of disputes.
**Support Email:**
[support@tareekhpetareekh.com](mailto:support@tareekhpetareekh.com)
If a dispute cannot be resolved amicably, the parties may attempt mediation where mutually agreed.
Subject to applicable law, disputes may thereafter be referred to arbitration in accordance with the **Arbitration and Conciliation Act, 1996**.
Unless otherwise required by law, the seat and venue of arbitration shall be **Lucknow, Uttar Pradesh, India**, and proceedings shall be conducted in English.
Nothing in this clause restricts the right of a party to approach a competent court where such right cannot legally be excluded.
---
# 61. GRIEVANCE REDRESSAL
Users may submit complaints regarding:
* payments;
* technical issues;
* account access;
* AI services;
* privacy;
* document handling;
* Platform misuse;
* policy violations.
Complaints may be submitted through:
**Website:** https://tareekhpetareekh.com/
**Email:** [support@tareekhpetareekh.com](mailto:support@tareekhpetareekh.com)
The Company shall endeavour to acknowledge and process genuine grievances within a reasonable time.
---
# 62. ELECTRONIC RECORDS & ELECTRONIC ACCEPTANCE
The User agrees that:
* electronic records shall be legally valid where recognised under applicable law;
* electronic acceptance of these Terms has the same legal effect as a handwritten signature;
* electronic invoices, notices, communications and confirmations may be relied upon as evidence of transactions conducted through the Platform.
---
# 63. SEVERABILITY
If any provision of these Terms is held invalid, illegal or unenforceable by a competent court or authority, the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.
---
# 64. WAIVER
Failure by the Company to enforce any provision of these Terms shall not constitute a waiver of its rights.
Any waiver shall be valid only if made expressly in writing by an authorised representative of the Company.
---
# 65. ASSIGNMENT
The Company may assign or transfer its rights or obligations under these Terms to any affiliate, successor or entity involved in a merger, acquisition or business restructuring, subject to applicable law.
Users may not assign their rights or obligations without prior written consent of the Company.
---
# 66. ENTIRE AGREEMENT
These Terms, together with the Disclaimer, Privacy Policy, AI Usage Policy, Refund & Cancellation Policy, Responsible AI Policy, Cookie Policy and other policies published on the Platform, constitute the complete agreement between the User and the Company regarding use of the Platform.
---
# 67. SURVIVAL
The following provisions shall survive termination of these Terms:
* Intellectual Property;
* Confidentiality;
* Privacy;
* Indemnity;
* Limitation of Liability;
* Dispute Resolution;
* Governing Law;
* Outstanding Payment Obligations;
* Any provision intended by its nature to survive termination.
---
# 68. CONTACT INFORMATION
**Platform:** Tareekh Pe Tareekh
**Owned & Operated By:** Ram Shree Legal Services Limited
**Website:** https://tareekhpetareekh.com/
**Support Email:** [support@tareekhpetareekh.com](mailto:support@tareekhpetareekh.com)
---
# 69. FINAL USER DECLARATION
By accessing, registering, browsing, uploading documents, booking consultations, communicating with an Advocate, using AI-enabled services, making payments or otherwise using **Tareekh Pe Tareekh**, the User confirms that:
* these Terms have been read and understood;
* the User voluntarily accepts these Terms;
* the Platform is an AI Integrated Legal Technology Platform;
* Ram Shree Legal Services Limited is a technology facilitator and does not itself practise law;
* legal services are independently rendered by Advocates;
* AI features are assistive tools only and are not a substitute for professional legal advice;
* the User shall comply with all applicable laws and Platform policies.
The User further agrees that continued use of the Platform after publication of revised Terms shall constitute acceptance of such revised Terms.
---
# WEBSITE FOOTER
**© Ram Shree Legal Services Limited. All Rights Reserved.**
**Tareekh Pe Tareekh** is an AI Integrated Legal Technology Platform. The Platform facilitates lawful interaction between Users and independent Advocates. The Company does not practise law, does not guarantee legal outcomes and does not endorse any Advocate. AI-generated information is intended solely for informational and workflow assistance and should not be treated as legal advice. Users are encouraged to consult a qualified Advocate before making legal decisions.
For support, visit **https://tareekhpetareekh.com/** or email **[support@tareekhpetareekh.com](mailto:support@tareekhpetareekh.com)**.
**END OF TERMS & CONDITIONS FOR USERS**